REFUND POLICY

Effective Date: [Insert Date]

This Refund Policy describes the terms under which Dallas Jersey accepts returns and issues refunds for purchases made through https://www.dallasjersey.store.

By placing an order on this site, you agree to the terms outlined below.

1. Eligibility for Refunds

To qualify for a refund, all of the following conditions must be met:

The request must be made within 7 business days of receiving the product.
The item must be unused, unwashed, and in its original packaging with all tags attached.
The item must not be a personalized, signed, or pre-order product (see Section 3).

2. Refund Process

To request a refund, please contact us at contact@dallasjersey.store with the following information:

Full name and order number
Reason for the refund request
Photographic evidence (if damaged or incorrect item)

After receiving and inspecting the return, Dallas Jersey will confirm whether the refund is approved.

3. Non-Refundable Items

The following products are non-refundable:

Signed or autographed items
Customized or personalized jerseys
Pre-order or limited edition items (unless defective upon arrival)
Sale or clearance items (unless stated otherwise)

4. Shipping Costs

Original shipping charges are non-refundable unless the return is due to an error on our part.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

5. Refund Timeframe

Approved refunds will be issued to the original payment method within 10 to 15 business days of receiving the return.
Processing times may vary depending on your financial institution.

6. Exchanges

We do not offer direct exchanges. If you need a different item, you must return the original item (if eligible), and place a new order separately.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please notify us within 3 business days of delivery. We will provide a prepaid shipping label and send a replacement or issue a full refund once the return is received.

8. Contact Information

For all refund-related inquiries, contact:

Dallas Jersey
Email: contact@dallasjersey.store
Address: 127 King Ranch Ct, Sunnyvale, Texas, 75182, United States